Contact My Mauritius Hotel

Legal Notice

Copyright and Hyperlink

The reproduction or representation, in whole or in part, of the pages, data, and any other element constituting the site, by any process or medium whatsoever, is prohibited and constitutes an infringement without the publisher's authorization.

The creation of hyperlinks to the site “https://www.wondersbeachhotel.com”

Hyperlinks established to other sites from “https://www.wondersbeachhotel.com"” shall not, in any case, engage the responsibility of Wonders Beach Boutique Hotel.

About Us

The site is published by Wonders Beach Boutique Hotel

Coastel Road, Mont Choisy -Mauritius

BRN : C151132499 (LITE BLUE LTD)

VAT : 27400080

T +230 260 6700

Email: fo@wondersbeach.mu : resa@wondersbeach.mu

Site: www.wondersbeach.mu

(mentioned in the following textes as OPERATOR (Legally responsible operator of the website)

The company is registered with the Mauritius Register of Commerce and Companies under the number: BRN C151132499 (LITE BLUE LTD)

SIRET Identifier:

Tax Identification Number: VAT : 27400080

Its headquarters are located at: Coastel Road, Mont Choisy -Mauritius

1. Scope

THE OPERATOR the utmost importance and care on protecting privacy and personal data, as well as complying with legal provisions in this matter.

The Mauritian and European Regulations on personal data protection stipulate that personal data must be processed lawfully, fairly, and transparently. Thus, this privacy policy (hereinafter "Policy") aims to provide you with simple and clear information on the processing of personal data concerning you during your browsing and the operations carried out on our website.

2. Data Controller

As part of your activity on the sites: THE OPERATOR OF THE WEBSITE.

We collect and use personal data related to you, individuals (hereinafter "data subject").

For all processing, THE OPERATOR OF THE WEBSITE is responsible for the means and purposes of the processing.

Therefore, we act as the data controller, as defined by personal data regulations, including EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

3. What data do we collect and how?

By using our website, you transmit a certain amount of information about yourself, some of which can identify you ("personal data"). This is the case when you browse our site or fill out online forms.

The nature and quality of the personal data collected about you vary depending on the relationships you establish with THE OPERATOR OF THIS WEBSITE, the main ones being:

Identification Data: This includes any information that allows us to identify you, such as your name, first name, phone number, and email address. We may also collect your company's name.

Connection Data: We collect your IP address for maintenance and statistical purposes.

Browsing Information: When browsing our website, you interact with it. Therefore, some information related to your browsing is collected.

Data Collected from Third Parties: Data you have agreed to share with us or on publicly accessible social networks and/or data we may collect from other publicly accessible databases.

Documents of Various Natures (PDF, Office format, Image): These documents may include titles, content, folder names, or information related to a document, such as comments written in the documents, alert and reminder dates. These documents may include your resume and cover letter.

4. Why do we collect your personal data and how?

Recruitment Form:

Personal Data Collected: Name, First Name, Phone Number, Email Address, Resume, and Cover Letter

Legal Basis: Pre-contractual relationship

Retention Period: 2 years

Contact Form:

Personal Data Collected: Name, First Name, Position, Company, Phone Number, Email Address, Nature of the exchange

Legal Basis: Legitimate interest

Retention Period: 2 years

Commercial Relationship Management:

Personal Data Collected: Name, First Name, Company, Phone Number, Email Address, and any information given during exchanges

Legal Basis: Pre-contractual relationship

Retention Period: 2 years

Commercial Prospecting Operations:

Personal Data Collected: Name, First Name, Company, Phone Number, Email Address, and any information given during exchanges

Legal Basis: Legitimate interest

Retention Period: 2 years

Newsletter:

Personal Data Collected: Email Address

Legal Basis: Consent

Retention Period: 2 years

5. Do we share your personal data?

For certain processing purposes, we may share your data with our service providers to carry out various operations and tasks on our behalf: 

THE OPERATOR OF THIS WEBSITE.

However, such data sharing is only done after obtaining your consent or when necessary to execute our contract with you. Only the information necessary for service delivery is communicated to them. They are also required not to use the data for purposes other than those initially intended. We strive to ensure that these third parties maintain the confidentiality and security of your data.

Your personal data may also be shared with other 

THE OPERATOR OF THIS WEBSITE departments, such as the Sales and Marketing departments. Finally, your data may also be transmitted to legal or regulatory authorities to comply with our legal obligations. In these last two cases, as with service providers, only necessary data are provided. We make every effort to maintain their confidentiality and security. We do not sell your data.

6. Are your data transferred to third countries?

THE OPERATOR OF THIS WEBSITE strives to store personal data in Mauritius, France, or at least within the European Economic Area (EEA). However, it is possible that the data we collect when you use our platform or as part of our services may be transferred to other countries, for example, if some of our service providers are located outside the European Union.

In such cases, we ensure that the transfer is carried out:

Either to a country providing an adequate level of protection, i.e., a level of protection equivalent to what European regulations require; Or framed by standard contractual clauses; Or governed by internal corporate rules.

7. How long do we retain your data?

We retain your personal data only as long as necessary to achieve the purpose for which we hold them, to meet your needs, or to comply with our legal obligations.

Retention periods vary depending on several factors, such as:

The needs of THE OPERATOR OF THIS WEBSITE activities

-Contractual requirements

-Legal obligations

-Recommendations from regulatory authorities

The retention periods are detailed in the processing table above.

8. How do we ensure the security of your data?

THE OPERATOR OF THIS WEBSITE committed to protecting the personal data we collect or process against loss, destruction, alteration, unauthorized access, or disclosure.

Therefore, we implement all appropriate technical and organizational measures, depending on the nature of the data and the risks involved in their processing. These measures aim to maintain the security and confidentiality of your personal data. These measures may include practices such as limited access to personal data by authorized individuals, due to their roles.

Additionally, our practices and policies and/or physical and/or logical security measures (secure access, authentication process, backup, software, etc.) will be regularly reviewed and updated if necessary.

9. What are your rights?

Regarding the personal data we collect/process, you can exercise the following rights:

Right of Access: You have the right to request access to the personal data we hold about you and request a copy;

Right of Rectification: You can request the correction of any inaccurate data concerning you;

Right of Deletion: You can request the deletion of your personal data under certain circumstances;

Right to Data Portability: Under certain conditions, you can receive all the personal data you provided us in a structured format. You also have the right to request that we transfer them, where technically feasible, to another controller;

Right to Object to Processing: Based on legitimate interests;

Right to Withdraw Consent at Any Time;

Right to Restriction of Processing: You can request restrictions on the processing of your data if:

You contest the accuracy of your data, until we verify their accuracy;

The processing is unlawful, but you do not wish us to delete your data;

We no longer need your personal data for processing purposes, but you need these data to initiate, exercise, or defend legal claims;

You object to the processing based on related grounds pending verification of whether our legitimate and compelling reasons for continuing the processing outweigh these interests;

If these personal data are subject to such restrictions, we will only process your data with your consent or to initiate, exercise, or defend legal claims.

To exercise your rights, you can contact the Data Protection Officer (DPO):

By mail at the address:

Management: Contact: THE OPERATOR OF THIS WEBSITE. When submitting a rights request, you are asked to specify the scope of the request as much as possible, the type of right exercised, the processing of personal data concerned, and any other useful information to facilitate the examination of your request. Additionally, you may be asked to verify your identity.

10. What cookies are placed on your browser?

Cookies are computer files that are automatically placed on the hard drive of your computer, tablet, or mobile when you browse our website.

They are managed by your internet browser (Internet Explorer, Firefox, Safari, or Google Chrome).

Are cookies placed when you browse the website?

During your first visit to this website, a banner informs you of the presence of these cookies and invites you to indicate your choice. Cookies requiring your consent under regulations are only placed if you accept them. You can inform yourself and configure your cookies to accept or refuse them at any time by visiting the [Cookie Management] banner at the bottom of each page of the Site or by configuring your browser.

If your browser is configured to refuse all cookies, you will not be able to take advantage of essential functions of our site.

What data is collected through cookies?

Through cookies, all data related to a terminal at a given moment can be collected, including:

One or more technical identifiers to identify your internet box;

The date, time, and duration of a terminal's connection to a website;

The internet address of the page from which the terminal accesses the website;

The type of operating system of the terminal (e.g., Windows, MacOS, Linux, Unix, etc.);

The type and version of the browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);

The brand and model of the mobile or tablet terminal;

Possible download errors;

The language used by the browser software of the terminal;

Characteristics of the content viewed and shared (e.g., type of page visited);

Privacy Policy / Use of Cookies / Terms of Use

Utilisation of Cookies 

Rules

To ensure you have an optimal digital experience, we may store or retrieve a small amount of data on your mobile phone, tablet, or computer's hard drive using cookies or similar technologies. Cookies help our site function properly and provide us with information about how users interact with our site. We use this information to improve our site. We do not seek to identify visitors personally unless they voluntarily provide their address through a form or application on the site. In these usage rules, the term "cookies" is broad and includes similar technologies like local storage, web beacons, and identifiers. These technologies can provide us with certain types of information about your computer, such as screen size, the date and time a page is viewed, and the URL of the page you accessed.

None of the data we store or retrieve will ever be sold, used for commercial purposes, or used to track sites you have visited on the Internet. We do not use targeted advertising or commercial cookies.

The cookies used on this site can be classified into five categories 

The cookies used on this site can be classified into five categories:

There are different kinds of cookies that perform various functions and generally enhance your visit to the site. We use cookies to determine if you have previously visited the site or to remember your user preferences. For example, the language you have chosen is stored in a cookie so that when you return to this site, that language is automatically selected. The cookies used on this site can be classified into three categories.

1. Strictly Necessary Cookies:

Some cookies are essential for our site to function, allowing you to browse and use certain features. They are typically set in response to actions made by you, such as requesting services, setting your privacy preferences, logging in, or filling out forms. Without these cookies, some services you have requested, like the ability to make online donations, cannot be provided. These cookies do not store any information that could be used for commercial purposes or to remember the sites you visit.

2. Functional (or Preference) Cookies:

These cookies are used to display the site according to the choices you have made (such as your username, language, or country). They enhance your user experience on our site, enrich site features, and allow you to customize the site as you wish.

3. Statistical Cookies:

Diagnostic and Usage Cookies: These cookies are used to collect diagnostic and usage data. This includes information on how visitors use and interact with our site (e.g., the number of visits or the average duration of a visit). We only use this data to improve the site's functionality, including its design, performance, and stability.

4. Marketing Cookies:

We store information about your use of our website and use this data to offer personalized deals and campaigns as part of direct marketing. According to the General Data Protection Regulation, we only use your data for this category with your consent.

5. Unclassified Cookies:

Most of our cookies are first-party cookies; they are set by our site. Some are third-party cookies, set by different websites. In our list of cookie examples, we clearly indicate which are third-party cookies.

IP Address: An IP address is a numeric code that identifies your device on the Internet. We use your IP address and browser information to analyze your site usage habits, diagnose problems on this site, improve the service we offer you, and ensure the site's security.

You can manage your cookie preferences 

You can manage your cookie preferences at any time by clicking the "Privacy Policy" button at the top of this page. Strictly necessary cookies do not require your consent. For other cookies, we request your consent before installing or retrieving them on your device. Please note that changing your preferences will not delete existing cookies. If you wish to delete cookies from this site, you can do so by adjusting your browser settings. However, please note that without cookies, you may not be able to access all the features of our site. The method for deleting cookies varies from browser to browser.

For complete instructions, you can consult your browser's help menu or visit

www.allaboutcookies.org. Select one of the sites below to see examples of how we use cookies. See also: Use of cookies and similar technologies on our websites

Data protection policies of our partners 

You can find more information about the data protection policies of our partners on their websites:

Google, Facebook, Bing, Twitter, Instagram, YouTube, Vimeo, LinkedIn, Yahoo, Worldsoft.

If you do not want third-party cookies to be stored in your browser, click on the following links for instructions on how to disable them. Temporary cookies (session cookies) are only stored temporarily on your computer or device. When you close your browser, these cookies are automatically deleted. Permanent cookies and similar technologies remain stored on your computer, tablet, or smartphone even after you close your browser. This allows us to recognize you, for example, when you visit our website again. Deletion will only occur if a new version of the cookies is installed, if you opt-out, or if these cookies are deleted from your device. You can do this at any time on this page in the corresponding categories. You can accept, block, or disable all cookies or some of them on your device via your browser settings.

Cookie Name Company Purpose Lifespan

Vimeo Video integration 12 months_fbp Facebook Tracking cookie used by Facebook 90 days -ga -ga_G-29DKNVLRWX Google Google Analytics 90 days UserMatchHistory LinkedIn Tracking cookie used by LinkedIn 31 days personalization_id Twitter Tracking cookie used by Twitter 2 years MUID Bing Tracking cookie used by Bing 390 days IDSYNC Yahoo Tracking cookie used by Yahoo 12 months 1P-JAR Google Tracking cookie used by Google 1 hour user cookie Worldsoft logged-in user 365 days session_name Worldsoft session 15 minutes wslanguage Worldsoft active language, install_language 15 minutes ws_delayed Popup Worldsoft Popup show once 1825 days ws shopbasketid Worldsoft shop module - cart 30 days wsvote Worldsoft Voting module first offer 15 minutes muxData

You can exercise the following rights 

You can exercise the following rights at any time using the contact details provided: Information about your data stored by us and how it is processed, Rectification of inaccurate personal data, Deletion of your data stored by us, Restriction of data processing if we are not yet permitted to delete your data due to legal obligations, Objection to the processing of your data by us, and Data portability if you have consented to data processing or if you have entered into a contract with us.

If you have given us your consent, you can revoke it at any time with future effect.

You can file a complaint with your competent supervisory authority at any time. Your competent supervisory authority depends on the state or canton of your residence, workplace, or alleged infringement. A list of supervisory authorities with addresses for Germany (non-public sector) and Switzerland and Austria (European Data Protection Delegates) can be found at the following address:

www.bfdi.bund.de.

Collection, Processing, and Use of Personal Data

The legal basis for the collection, processing, and use of personal data is the TKG and, additionally, or insofar as telecommunications services are not concerned, the "Federal Data Protection Act" (BDSG).a) Insofar as personal data is necessary for establishing and executing the contract and for billing purposes, we collect, process, and use it without further consent. We use your personal data received in the context of contract establishment for the following purposes without further consent:Information about our services and additional useful services that concern you as a customer,Email advertising for our own goods and services,Postal advertising.b) You can object to the further use of the mentioned data at any time by sending a written message to Worldsoft AG, Churerstrasse 158, 8808 Pfäffikon SZ, Switzerland, or by email to admin@worldsoft.ch. Even in case of an objection, other deliveries may be made in the short term for technical reasons.c) The name, address, date of birth, phone number, email address, and bank details of the user, as well as access codes, are generally required to establish and process a contractual relationship (inventory data). These data are typically collected in electronic order forms.d) Please note that domain registration requires the transmission of certain personal data, usually the name and address, to the competent national or international registration authorities and publication in publicly accessible Whois databases. For example, for the registration of a ".de domain," the name and address of the domain owner, administrative and technical contacts, and zone administrator, as well as the phone and fax numbers and email address of the technical contact person and zone administrator, are currently provided by DENIC eG, Frankfurt/Main, and published in the DENIC database on www.denic.de on the Internet.

2. Collection, Processing, and Use of Usage and Traffic Data

Usage data, such as information on the beginning, end, and extent of the use of certain services, or traffic data for email services and SMS services, are collected, processed, and used to the extent necessary to enable the use of these services. Generally, the date and time of the beginning and end of use, the volume in bytes, the user's IP address, and the type of service used are recorded.When you visit our website or use our services, the device you use to access the site automatically transmits connection data (connection data) to our server. This is particularly the case when you order, log in, or upload or download data.Log data is also collected by our servers when visitors access your websites. This is especially for the statistical evaluation of website access. Log data includes the IP address of the device you use to access the website or a service, the browser type you use to access, the page you previously visited, your system configuration, and date and time information. We only store IP addresses to the extent necessary to provide our services. Otherwise, IP addresses are deleted or anonymized.We store your IP address when you visit our website and the IP addresses of visitors to your website for up to 7 days to detect and defend against attacks.

To the extent that usage or traffic data is necessary for billing purposes (billing data), it is retained for up to six months after the invoice is sent and only if and as long as the user objects to the invoice or does not pay the invoice despite a reminder.

Data necessary to comply with existing legal, statutory, or contractual retention periods is blocked.The costs incurred by sending SMS are recorded by the SMS service operator and transmitted to us for billing purposes.We do not evaluate the content of your emails and SMS for our own needs and take measures to ensure network and system security and stability.

3. Data Sharing

Billing data may be transmitted to other service providers and third parties to the extent necessary to determine charges and for billing purposes. Under applicable regulations, we are also entitled to provide information to law enforcement agencies and courts for law enforcement purposes.

4. Data Deletion

Inventory data collected in the context of a contractual relationship is generally deleted at the end of the calendar year following the termination of the contractual relationship. If inventory data is necessary to comply with existing legal, statutory, or contractual retention periods, we block the data. Usage or traffic data is generally deleted after the usage process ends.

5. Cookies and Their Use

Our content management system and business software use cookies. Cookies are small text files stored on the computer's hard drive that allow recognition but do not allow personal identification. They serve, among other things, to facilitate navigation on a website or to add products to the shopping cart or wish list in an e-commerce store and to display particularly relevant/useful information on a portal.

Each user has the option to prevent cookies from being stored on their hard drive by selecting "do not accept cookies" in their browser settings. Alternatively, users can configure their browser to ask for consent before setting cookies. Finally, once cookies are set, they can be deleted at any time. If users do not accept cookies, this may lead to functional restrictions in some cases. However, even without active deletion, the cookie is automatically deleted after twelve months.

Protection of Minors 

Children and individuals under 18 years old should not submit personal data to us without the consent of their parents or guardians.

Wonders Beach Boutique Hotel & MyMauritiusHotel 

SEPT 2025

GENERAL TERMS & CONDITIONS

For foreigners

While we strive to always provide the latest information and details about our product offerings on this website, please be sure to check with the hotel on any specifics that may be important to you. Information presented here is subject to change. Contents of this website only apply to Wonders Beach & MyMauritiusHotel 

For Mauritian

Preferential rate applicable on presentation of your Mauritian Identity card or Residence permit.
While we strive to always provide the latest information and details about our product offerings on this website, please be sure to check with the hotel on any specifics that may be important to you. Information presented here is subject to change.

Rooms disclaimer

Wonders Beach & MyMauritiusHotel carries out regular improvements to its existing accommodation and therefore room facilities or room layout of the reserved room may be different from the displayed photo.

Tourist Fee (as from 1st October 2025)

Starting 1st October 2025, Mauritius will introduce a Tourist Fee of EUR 3 per night, applicable to each visitor staying in designated accommodations such as hotels, guesthouses, tourist residences, and private estates.

The tax is not included in the room rates and must be settled directly on site by the guest upon check-in.

An exemption will apply to:

• Children under 12 years old
• Local and residents
• Mauritians living abroad and possessing a Mauritian passport
• Any holder of a valid Premium Visa
• Any holder of a valid Residence Permit

Dress code

Night-time: elegant (shirt and trousers mandatory for gentlemen)

Pets policy

Beachcomber Resorts & Hotels does not offer pet friendly facilities.

Check-in / Check-out

• Check-in: 2 p.m.
• Check-out: noon
• For an early check-in or late check-out after 6.00 p.m., one full night will be charged.
• Rate charged will be based on meal plan booked and offers.

For a late check-out until 6.00 p.m. (on request), 50% of the applicable rate will be charged – except for Deluxe Villa, where one full night will be charged for a pre-bookings and late check-outs.

For nights falling between 20 December 2024 and 8 January 2025

One full night will be charged for pre-bookings and late check-outs 

Check-in / Check-out for Mauritian residents

• Check-in: 2 p.m.
• Check-out: noon
• For an early check-in or late check-out after 6.00 p.m., one full night will be charged.
• Rate charged will be based on meal plan booked and offers.

Honeymoon Policy

• Valid 12 months as from the wedding date
• Your wedding certificate will be requested at the time of check-in
• Should you fail to produce your valid wedding certificate upon arrival, an extra cost will be charged directly at the hotel

Honeymoon policy for Mauritian residents

• Minimum Stay: 3 nights
• Valid one year as from the wedding date
• Your wedding certificate and your identity card will be requested at the time of check-in
• Should you fail to produce your valid wedding certificate upon arrival, an extra cost will be charged directly at the hotel

Wedding Anniversary Policy

• The anniversary date should be within 6 months prior to the date of arrival or 6 months after the date of arrival
• Offer applicable to every 5th wedding anniversary
• Your wedding certificate will be requested at the time of check-in
• Should you fail to produce your valid wedding certificate upon arrival, an extra cost will be charged directly at the hotel

Wedding anniversary policy for Mauritian residents

• Minimum Stay: 3 nights
• The anniversary date should be within 6 months prior to the date of arrival or 6 months after the date of arrival
• Offer applicable to every 5th wedding anniversary
• Your wedding certificate and your identity card will be requested at the time of check-in
• Should you fail to produce your valid wedding certificate upon arrival, an extra cost will be charged directly at the hotel

Payment & credit card information

Once you have made your hotel reservation online, you will be asked to proceed with payment. 

Kindly note that we currently accept the following payment methods.

• in EURO: VISA, MASTERCARD, AMERICAN EXPRESS
• in USD: VISA, MASTERCARD
• in MUR: VISA, MASTERCARD
• In order to secure online payments in EURO, the beachcomber hotels website uses the internationally recognized PayPal secure payment system, which incorporates the SSL (Secure Locket Layer) security protocol.
   

The payment interface also makes use of 3-D-Secure technology. Designed by Visa and MasterCard, this system authenticates cardholders and prevents fraudulent use of their bank cards. The 3-D-Secure system automatically redirects you to a bank interface where a code or personal piece of information provided separately by the bank must be entered after the card number, expiry date and cryptogram have been provided. Once authenticated, the transaction is then either authorized or declined by the bank.

• In order to secure online payments in USD, AUD, GBP and MUR, Wonders Beach & MyMauritiusHotel website uses MIPS secure payment system, which incorporates the SSL (Secure Locket Layer) security protocol.

All confidential data (16-digit card number, expiry date and cryptogram) are transmitted directly in encrypted format to the payment gateway servers (of PayPal without ever passing through any physical device within the Beachcomber Hotels server system.

Once the bank details are validated, the secure payment management systems send an authorization request to the bank card network. 

The remote payment system then delivers an electronic certificate. In accordance with the provisions of articles 1316 et seq. of the French Civil Code, the electronic certificate shall serve as proof of the transaction date and amount and will be kept in the proper archives set up by Wonders Beach & MyMauritiusHotel. Dates and times contained on the server shall serve as official records for the parties.

Kindly note that making an online payment implies that you are fully authorized to use the bank card provided for payment and that you have sufficient funds to cover the total cost of the transaction.

For all transactions, payment of the booking shall constitute signature and express acceptance of the sale with all that is included in the price.

Payment & credit card information for Mauritian residents

Once you have made your hotel reservation online, you will be asked to proceed with payment.
Kindly note that we currently accept the following payment methods:

• In MUR: VISA & MASTERCARD
• In order to secure online payments in MUR, the Wonders Beach & MyMauritiusHotel website uses platform secure payment system, which incorporates the SSL (Secure Locket Layer) security protocol.

All confidential data (16-digit card number, expiry date and cryptogram) are transmitted directly in encrypted format to the payment gateway servers without ever passing through any physical device within our server system.

Once the bank details are validated, the secure payment management systems send an authorization request to the bank card network.

For all transactions, payment of the booking shall constitute signature and express acceptance of the sale with all that is included in the price.

Payment conditions

Wonders Beach & MyMauritiusHotel will not accept cash payments in excess of 500,000 rupees or an equivalent amount in foreign currency in order to comply with Section 5(1) of the Financial Intelligence and Anti-Money Laundering Act 2002, which provides that “any person who makes or accepts any payment in cash in excess of 500,000 rupees or an equivalent amount in foreign currency, or such other amount as may be prescribed, shall commit an offence.” Accordingly, pursuant to Section 8(1) of the Act, any person who commits such an offence “shall, on conviction, be liable to a fine not exceeding 10 million rupees and to penal servitude for a term not exceeding 20 years.”

Payment and cancellation details

All prices listed on this website are in EUR/ USD/ AUD/ GBP/ MUR, unless specified otherwise. Promotions displayed on this website can be changed or withdrawn without prior notice. Blackout dates may apply.

Cancellations will not be processed unless we receive an official cancellation request by mail at bookings@wondersbeachhotel.com  or bookings@mymauritiushotel.com. 

After you have cancelled a booking, you will receive an email to confirm your cancellation at the e-mail address you provided at the time of booking.

To prevent any fraud, refunds (when applicable) will only be made to the credit card used to secure the booking.
 

Year round EXCEPT from 20th December 2025 to 8th January 2026 inclusive 

Payment conditions:

•  A deposit of 50%* of the total amount due is required to confirm and secure your booking
• The remaining balance should be settled directly at hotel upon arrival
• In case of “Non-Refundable” offer, 100% of the total amount due will be required to confirm and secure your booking

Cancellations and amendments to confirm bookings are subject to the following fees:

• No cancellation fee for stays cancelled up to 8 days prior to arrival
• Cancellations (full or partial) as from 7 days prior to arrival: 100% of the total amount will be charged
• No show: 100% of the total amount will be charged
• Unexpected departures: no refund for nights booked
• “Non-Refundable” offer: no refund for nights booked

Cancellations and amendment for:

For Junior Suites, Suites, Villas only 

• No cancellation fee for stays cancelled up to 8 days prior to arrival
• 7 days or less prior to arrival 100% cancellation fee on whole stay
• No-Show 100% cancellation fee on whole stay
• Unexpected departure 100% cancellation fee on the unused nights
• Name changes will be accepted 7 days prior to arrival

Partial cancellation fees:

• 10% cancellation fees will be charged if
• The cancellation is received 80 days prior the group's arrival and if it concerns 10% (or more) of the total number of rooms confirmed

• 30% cancellation fees will be charged if:
• The cancellation is received between 79 days and 36 days prior to the group's arrival and if it concerns 6% (or more) of the total number of rooms confirmed

• 40% cancellation fees will apply for any cancellation received between 35 days and 20 days prior to the group's arrival
• 80% cancellation fees will apply for any cancellation received between 19 days and 4 days prior to the group's arrival
• Cancellation of any service already paid by the hotel will be charged

Full cancellation fees

• 100% cancellation fees will be charged:
• For any cancellation received less than 4 days prior to the group's arrival
• in case of 'No Show’

Cancellation fees are applicable on room rates, meal supplements and offers as well as on any other package which has been prepaid.

PRIME SEASON: from 20th December 2024 to 8th January 2025 inclusive.

Payment conditions:

• A deposit of 50%* of the total amount due is required to confirm and secure your booking
• The remaining balance should be settled by 15th November

*Conditions apply depending on the country of residence.

Cancellation and no-show policy (20th December 2025 to 8th January 2026)

All hotels 

45 to 31 days prior to arrival: 25% fee of the amount of the whole stay will be charged

• 30 days or less to arrival: 100% fee of the amount of the whole stay will be charged
• No show: 100% fee of the amount of the whole stay will be charged
• Unexpected departure: 100% fee on the unused nights

Please note that cancellation charges for prime season are calculated on a nightly basis and are not governed by arrival date. Even if a stay begins prior to prime, the prime dates will incur cancellation charges once cancellation was within the timescale above.

Payment and cancellation details for villas

All prices listed on this website are in EUR/ USD/ AUD/ GBP/ MUR, unless specified otherwise. Promotions displayed on this website can be changed or withdrawn without prior notice. Blackout dates may apply.

Cancellations will not be processed unless we receive an official cancellation request by mail at.

After you have cancelled a booking, you will receive an email to confirm your cancellation at the e-mail address you provided at the time of booking.

To prevent any fraud, refunds (when applicable) will only be made to the credit card used to secure the booking.
 

Payment Conditions for Villas (all year-round excluding 20th December to 8th January each year):

• Upon confirmation: 50% deposit will be required to confirm and secure the booking
• 45 days prior arrival: 100% payment will be required
   
• Prior 60 days: 15% fee of the amount of the whole stay will be charged
• Between 59- and 49-days prior arrival: 60% of the amount of the whole stay will be charged
• 44 days or less prior arrival: 100% of the amount of the whole stay will be charged
• No show: 100% fee of the amount of the whole stay will be charged
• Unexpected departure: 100% fee on the unused nights

Cancellations & amendments to confirm bookings are subject to the following fees:

• Prior 45 days - 15% cancellation fees on whole stay
• Cancellations (full or partial) 45 to 30 days prior to arrival: 50% of the total amount will be charged
• Cancellations (full or partial) 29 days or less prior to arrival: 100% of the total amount will be charged
• No show: no refund for nights booked
• Unexpected departures: no refund for nights booked
• “Non-Refundable” offer: no refund for nights booked

Please note that cancellation charges for prime season are calculated on a nightly basis and are not governed by arrival date. Even if a stay begins prior to prime, the prime dates will incur cancellation charges once cancellation was within the timescale above.

Payment and cancellation details for Mauritian residents

All prices listed on this website are in MUR, unless specified otherwise. Promotions displayed on this website can be changed or withdrawn without prior notice. Blackout dates may apply.

Cancellations will not be processed unless we receive an official cancellation request by mail at 

Once you have cancelled a booking via email, you will receive an email to confirm your cancellation at the e-mail address you provided at the time of booking.

To prevent any fraud, refunds (when applicable) will only be made to the credit card used to secure the booking.
 

Year round for all hotels and room types 

EXCEPT during Prime season (i.e. : 20 December 2025 – 8 January 2026

Payment conditions:

• A deposit of 50% of the total amount due is required to confirm and secure your booking
• The remaining balance should be settled directly at hotel upon arrival
• In case of “Non-Refundable” offer, 100% of the total amount due will be required to confirm and secure your booking

Cancellations and amendments to confirmed bookings are subject to the following fees:

• No cancellation fee for stays cancelled up to 3 days prior to arrival
• Cancellation (full or partial) as from 3 days prior to arrival : 100% of the amount deposited will be charged
• No show: 100% of the total amount will be charged
• Unexpected departures: no refund for nights booked
• “Non-Refundable” offer: no refund for nights booked

Villas - Cancellations and amendments to confirmed bookings are subject to the following fees:

• No cancellation fee for stays cancelled up to 15 days prior to arrival
• Cancellation (full or partial) as from 15 days prior to arrival : 100% of the amount deposited will be charged
• No show: 100% of the total amount will be charged
• Unexpected departures: no refund for nights booked
• “Non-Refundable” offer: no refund for nights booked

PRIME SEASON: All hotels and room categories

Payment conditions:

• A deposit of 50% of the total amount due is required to confirm and secure your booking
• The remaining balance should be settled by 15th November
• For bookings as from the 16th of November a 100% deposit is required
   

Cancellations & amendments to confirm bookings are subject to the following fees:

• Cancellations (full or partial) 7 days or less prior to arrival: 100% of the total amount will be charged
• No show: no refund for nights booked
• Unexpected departures: no refund for nights booked
• “Non Refundable” offer: no refund for nights booked
   
   

Please note that cancellation charges for prime season are calculated on a nightly basis and are not governed by arrival date. Even if a stay begins prior to prime, the prime dates would incur cancellation charges once cancellation was within the timescale above.

Minimum Stay

For all stays between 20 December 202( and 8 January 2026 (No check out between 26 and 31 December 2025 inclusive)

Wondersbeach

• 2 nights for the following categories: Junior Suites, Suites, Villas, Deluxe Villa

Minimum Stay for Mauritian residents

For all stays between 20 December 202( and 8 January 2026 (No check out between 26 and 31 December 2025 inclusive)

Wondersbeach

• 2 nights for the following categories: Junior Suites, Suites, Villas, Deluxe Villa

Applicable procedure in case of flights delays/ cancellations due to unforeseen circumstances (including cyclones)

No show
In case of “no show” The Company will charge the applicable cancellation fees (depending on the seasonality).

Clients arriving on delayed flights but leaving on scheduled date of departure :
The hotel will refund the ‘unused nights’.

Clients arriving on delayed flights but spending the number of nights originally booked at the hotel (i.e. leaving later)
The hotel will charge for the whole stay with no compensation.

Clients arriving on schedules date but extending their stay at the hotel due to non-operating flights :
Our guest will have the guarantee to be hosted in a Wonders Beach Hotel (as per availability). If hotel offered is different from the initial hotel, transfer will be at client’s charge. The hotel will charge a flat Half-board rate for the extra nights (to be paid by TO or by client directly at hotel before departure). Nightly flat rate will be as follows:

• 4-5 star hotels Wonders Beach Boutique Hotel
• € single adult room, 
• € double adult room, 
• € triple adult room
• € single child room
• € double children room
• Child sharing supplement (12-17 years old) : € per child

• 3-4 star hotels ( Residence Potosi, Le Palmiste Resort & Spa , Residence Le Palmiste)
• € single adult room, 
• € double adult room, 
• € triple adult room
• € single child room
• € double children room
• Child sharing supplement (12-17 years old) : € per child

All websites designed by and managed by Wonders Beach & MyMauritianHotels may feature links to other sites operated by third parties. 

Wonders Beach is not responsible for the privacy practices or the content of such web sites.

While every precaution has been taken, we cannot ensure that a third party will not unlawfully access private details and we advise you to take all necessary precautions and suggest that you do not permit others to access your personal codes or passwords.

Cyclone conditions for Mauritian residents

• No discount will be granted to guests staying at hotel during a cyclone.
• No cancellation fee for stays cancelled up to 3 days prior to arrival.

Flexibility Offer (Report of stays)

• Applicable for all stays within period from 9 January 2026 to 31 March 2026
• Report of stays (within the next 9 months) will be possible until D-1 (without any justification)
• Clients who change up their mind between D-7 and D-1 and wish to amend their dates of stay within the next 9 months, will get a “room night credit”, i.e. they will be able to change their dates of stay for the same number of nights - if the new dates are less expensive, they will not get a refund and if the stay is more expensive they will need to pay a supplement.
• Cancellation policy for clients who have reported their stay (between D-7 and D-1 of their check-in date) will result in the 100% charge of the total booking amount.

Reservation

Kindly note that prices displayed on our website are subject to change in the course of the season and may differ from prices published elsewhere. When using our website, you accept that prices published elsewhere may differ from yours at the time of booking.

Subject to our confirmation, and also to your provision of valid and correct credit card details for payment, your reservation will be irrevocably binding upon your clicking on “Confirm” on our website.

As we will send you a confirmation of your reservation by email, it is your duty to provide us with an accurate email address. Such confirmation will usually be made within 48 business hours after you submitted your reservation. If your reservation is not accepted, we will make every effort to provide you with a comparable alternative, which you are free to accept or decline. Our confirmation email will serve as proof of valid reservation and will contain relevant information about the reservation and particulars of the hotel concerned. If you do not receive such a confirmation, please notify us by e-mail at bookings@wondersbeachhotel.com or bookings@mymauritiushotel.com 

Please read and check carefully all the information contained in our confirmation email to ensure that it conforms to your reservation. You are required to present our confirmation email when checking-in at the hotel, in addition to a valid passport.

Reservation for Mauritian residents

Kindly note that prices displayed on our website are subject to change in the course of the season and may differ from prices published elsewhere. When using our website, you accept that prices published elsewhere may differ from yours at the time of booking.

Subject to our confirmation, and also to your provision of valid and correct credit card details for payment, your reservation will be irrevocably binding upon your clicking on “Confirm” on our website.

As we will send you a confirmation of your reservation by email, it is your duty to provide us with an accurate email address. Such confirmation will usually be made within 48 business hours after you submitted your reservation. If your reservation is not accepted, we will make every effort to provide you with a comparable alternative, which you are free to accept or decline. Our confirmation email will serve as proof of valid reservation and will contain relevant information about the reservation and particulars of the hotel concerned. If you do not receive such a confirmation, please notify us by e-mail at bookings@wondersbeachhotel.com or bookings@mymauritiushotel.com 

Please read and check carefully all the information contained in our confirmation email to ensure that it conforms to your reservation. You are required to present our confirmation email when checking-in at the hotel, in addition to a valid passport.

Visa & travel documentation

We suggest you inform yourself about the entry/visa requirements before making your reservation.